Frequently Asked Questions

How is LEDFACE™ different from other LED masks? +

LEDFACE™ features a flexible 4D contoured fit, built-in eye shields, pulse technology for enhanced light delivery, ventilated mouth area to prevent heat build up, 360 precision LED chips and a rechargeable wireless design. It’s FDA-cleared, ARTG-registered, and made for comfortable daily use.

What does the LEDFACE™ mask do? +

LEDFACE™ uses clinically proven wavelengths of LED light to improve skin tone, texture, and health — helping reduce wrinkles, calm breakouts, and boost radiance. It’s like bringing your skin therapist home.

How often should I use LEDFACE? +

Use 3–5 times per week for 10 minutes per session. Most users notice a visible glow within 3–4 weeks, with smoother, firmer skin after consistent use.

What are the 6 Ritual Modes and how do I choose? +

Each mode combines different wavelengths to target specific goals like acne, redness, or wrinkles. The user manual and our Skin Quiz help you pick the best Ritual for your skin.

Is LEDFACE™ safe for all skin types? +

Yes — LEDFACE™ is non-invasive, UV-free, and suitable for all skin types and tones. It’s biocompatibility tested and safe for regular use.

Are there any contraindications? +

LEDFACE™ may not be suitable if you’re pregnant, epileptic, or taking photosensitive medication. Have active cancer or are under radiation therapy. Have open wounds or severe skin conditions If unsure, check with your doctor before use.

What warranty and guarantee do you offer? +

LEDFACE™ comes with a 1-Year Manufacturer Warranty covering defects, plus a 60-Day Money Back Guarantee for peace of mind. You can also purchase an Extended Warranty (add 1 extra year) at checkout for added protection. We stand by our mask, and want you to love it as much as we do!